As we transition older versions of Invivo to End of Life (EOL), we want to ensure you have the information and support needed to navigate this process smoothly. Below, you will find answers to the most common questions to help you understand what this means for your software and how to proceed. 

Need More Information? Check Out Our FAQ. 

If you have additional questions about the End of Life process or upgrading your software, visit our End of Life FAQ for detailed guidance. This resource will help clarify how the EOL impacts your current software version, what steps to take, and how to ensure a smooth transition to Invivo7. 

How do I find my Machine ID? 

Instructions for PC and Instructions for MAC are available in Video for your convenience. 

What Happens if I Don’t Upgrade Before the EOL Date? 

After December 31, 2024 (for versions prior to Invivo 6.5) and March 31, 2025 (for Invivo 6.5), you will lose access to technical support and software updates. If issues arise after EOL, upgrading to a supported version will be the only solution to receive assistance. 

I’m Currently on a Maintenance Plan and Need Help with My Upgrade.

You can fill out the form on this page, and we’ll reach out to help you update to Invivo7.